Rhonda Machlan of our staff recently directed me to an article by Chip Ward, a recently-retired assistant director at Salt Lake City Public Library. Chip has a sobering post on serving the chronically homeless population in his library:
http://www.tomdispatch.com/index.mhtml?pid=180836
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Sobering, indeed. Thank you for the heads up on this. I've sent the link along to my public library directors here in the LA area. I'm sure they can all relate.
I interviewed Ward about the incredibly trenchant article. Hear his comments on the April 5th edition of LibVibe: the library newscast. It's the second story, about two minutes in. -M!
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