tag:blogger.com,1999:blog-14035791.post7962687060933273548..comments2023-09-15T09:20:15.251-05:00Comments on Leadership and Administration of Public Libraries: One-question survey?Christie Brandauhttp://www.blogger.com/profile/05294505785121766080noreply@blogger.comBlogger1125tag:blogger.com,1999:blog-14035791.post-31953149049943123022007-03-03T01:13:00.000-06:002007-03-03T01:13:00.000-06:00Hello Christie. Thank you for your post and the li...Hello Christie. <BR/><BR/>Thank you for your post and the link to the article. If you or your readers are interested in additional resources, Fred Reichheld has a blog. A new one is expected any day. Here is the link:<BR/><BR/>http://netpromoter.typepad.com/fred_reichheld/<BR/><BR/>There is also a blog from the exciting Net Promoter Conference that took place. Here is a link:<BR/><BR/>http://netpromoter.typepad.com/npc2007/<BR/><BR/>As it's a lot of material (26 posts), there is a synopsis by Scott Smith:<BR/><BR/>http://netpromoter.typepad.com/scott_smith/2007/03/celebrating_suc.html<BR/><BR/>Kind Regards,<BR/>AmyAmy Madsenhttps://www.blogger.com/profile/16001474967844316329noreply@blogger.com